DELIVERY, RETURNS & CANCELLATION POLICY.

SAME DAY DELIVERY (DUBAI ONLY) – 30AED.

ORDER MUST BE PLACED BEFORE 5PM. ONLINE PAYMENT BY CARD ONLY.

UAE NEXT DAY DELIVERY – 20 AED 

Order before 4.30pm. FREE DELIVERY on orders over 300AED. Payment can be made by online card payment or cash on delivery.

INTERNATIONAL DELIVERYS – 50-75AED

EXPRESS 1-4 days, STANDARD 4-8 days. Please ensure you enter your phone number with country code in the delivery info.  We do not cover custom & duties fee’s each country will vary and will need to be paid upon arrival. ALL PRICES ARE IN UNITED ARAB EMIRATE DIRHAM.

RETURNS & EXCHANGES UAE:

At Itty Bitty Kinis we understand that sometimes items need to be returned or exchanged which is why we offer easy returns. Any returns will just require the courier fee of 20aed, this will be deducted from the refund. Please email us to request for a return within 10 days of receiving of receiving your order. Returns after this time frame will not be accepted.

Items must not have been worn, washed or altered in any way. Unworn items must be returned in original packaging. Please make sure you are not wearing any makeup, moisturizer, fake tan etc. when trying on garments as we will not accept any items back that have marks or stains on them. They will be returned straight back to you.

All sale and offer items are not eligible for refunds.

Once your return has been approved we can arrange for our courier to collect. For card payments, the payment will be refunded to the original payment method within 10 days of us receiving the item back. Cash On Delivery returns will be refunded for credit.

For Exchanges please contact us by email and we offer one free exchange on an item.

INTERNATIONAL RETURNS & EXCHANGES:

Please email us to request for a return within 30 days of receiving of receiving your order. Returns after this time frame will not be accepted.

We take no responsibility for return shipping costs or missing returns, therefore we ask for returns to be sent by a traceable service.

All sale and offer items are not eligible for refunds.

Once your refund has been approved and has been received back to our warehouse, it will be refunded via your original payment method within 10 days.

For any exchanges please send back the item you wish to return and re order the new size on our website.

CANCELATION POLICY.

If you would like to cancel your order please let us know within 2 hours (must be before it has been sent out).